Working roughly half our deals on the seller side and half on the buyer side teaches you something most agents never learn: the same playbook that protects a seller is the playbook that protects a buyer. Here's a transaction that nearly came apart twenty-four hours before closing — and the lesson it holds for any agent who thinks the option period is just a formality.
We close about as many seller-side deals as buyer-side deals in the Austin market. That balance isn't an accident, and it isn't just a revenue story. It means that when we sit across the table from the other side, we already know exactly how they're thinking, because last week we were them. That perspective is the single most valuable thing we bring to a negotiation — and it showed up in full force on a recent transaction that should be required reading for newer buyer's agents.
We had a listing under contract after a long stretch of back-and-forth negotiation. Our seller landed close to asking price in exchange for a credit to the buyer covering some known, documented issues with the home. So far, a normal deal.
What set this deal apart was how thoroughly we'd prepared. Most agents do solid, professional work — but this level of front-loaded documentation is simply our standard on every file. Because we spend half our time representing buyers, we know precisely how the other side will work a file, and we build the record accordingly. So we got our seller to pre-disclose every issue up front. We shared not only the inspection from when our client originally bought the home, but the inspection from the owner before that. We priced the home based on the visible, documented condition of the property — wear that was evident and had never been addressed during the decade our client owned it.
Then we made sure the buyer's side couldn't claim ignorance. The seller's disclosure referenced both inspections by name. We included both reports in the counteroffer package and in the full package sent to title. Nothing was buried. Nothing was assumed.
Don't rely on the assumption that because documents are attached to the MLS listing, they've been opened and walked through with the client — by anyone, on either side. Holding a deal accountable means making the paper trail so explicit that "we didn't know" is never an available argument, no matter who's representing whom.
The buyer's team ran a full inspection during the option period and came back asking for credits. We responded page by page, pointing to exactly where each item had been disclosed in the documentation they'd already received. We did not agree to the credit. The option period ended, and we got a note from the buyer's agent: the client was happy to proceed.
Then came the final walkthrough.
Twenty-four hours before closing — as is customary — the buyer walked the now-empty house. And in that empty house, with no furniture to soften the view, they saw every previously disclosed flaw all over again. They panicked. They started doing mental math on the work ahead of them and conveniently forgot two things: they'd already received a credit, and they'd already gotten a strong price for this market.
The buyer's agent called us. The client was demanding a significant new credit to repair items that had been disclosed in writing, twice, across two inspection reports. To the agent's credit, they acknowledged what we both already knew: we could prove every one of these items had been disclosed or was standard wear and tear, and that their client had been fully aware and even prepared to walk away from earnest money. In plain terms, this was a last-minute hostage attempt.
The agent privately conceded the items were all disclosed and that their client had been ready to lose the earnest money over it. Everyone at the table knew the demand wouldn't survive scrutiny.
As a gesture of good faith — and despite the bad taste it left — our seller agreed to a token credit. The deal closed. But the real value here isn't the war story. It's the lesson, and it's one every agent learns at some point — usually the hard way. So here's the process that keeps it from happening to you or your client.
This is how we work every buyer file — and it's the process that keeps a deal from coming apart at the final walkthrough. Newer agents are welcome to borrow all of it; it's the kind of discipline that makes everyone's transactions smoother.
We do a thorough review of the inspection report for our buyers. When issues are identified, we walk through them with the inspector, take photos, and share both the images and the inspector's specific comments directly with our clients. Our buyers see what they're buying.
When prior inspections are available, we run them against the current inspection to sort every issue into three buckets:
That comparison means when we negotiate during the option period, we're working with the best possible information — and getting the best possible outcome for our buyers, at the only point in the deal where that leverage actually exists.
After the option period ends, we keep monitoring anything that comes up. But we're clear with our buyers from day one: everything else about the house is assumed to fall under the as-is clause of the contract. If you didn't get it addressed during the option period, your window has closed — unless you find something that was never disclosed or has significantly worsened between contract and closing.
When we walk through with our buyers, we set expectations plainly. A walkthrough confirms whether something has been drastically changed, is visibly problematic, and was not previously disclosed. We tell our clients, only half-joking, that we are looking for dead bodies, dead squirrels, and walls that got punched through in anger on the seller's way out the door.
We are not looking for things to use as last-minute negotiating ammunition. That's not what the moment is for, and pretending otherwise is how good deals fall apart and reputations get spent.
Everything above works because we live on both sides of the table. Representing sellers taught us to build a paper trail no buyer can poke a hole in. Representing buyers taught us to read that paper trail before our client falls in love with a house. Each side sharpens the other — and our clients get the benefit of an agent who has already seen the move the opposition is about to make.
Whether you're protecting your position as a seller or negotiating from the buyer's seat, you want a team that has done both — thousands of times. Let's talk about your move.
Book a 30-Minute CallGenerally, no. Once the option period expires, the buyer has waived their unrestricted right to terminate, and the property is typically treated as accepted in its disclosed, as-is condition. The exception is a material defect that was never disclosed or has significantly worsened between contract and closing. This is governed by the specific terms of your TREC contract and option provisions, so confirm the language in your own agreement — and our team will walk you through what applies to your transaction.
A final walkthrough verifies that the home is in substantially the same condition as when you went under contract and that any agreed repairs were completed. It is not a second inspection or an opportunity to renegotiate disclosed issues. We tell our buyers to look for new, drastic, undisclosed problems — not for leverage on items they already knew about.
We review the full inspection with the inspector, document issues with photos, compare current and prior inspections using AI to identify persistent versus resolved problems, and make sure our buyers understand exactly what they're buying before they commit. You can learn more on our buyer resource center or by exploring our Austin neighborhood guides and featured properties.
An agent who works both sides anticipates the other party's strategy because they've executed it themselves. That dual perspective leads to stronger disclosure on the listing side and smarter negotiation on the buyer side — which protects you whichever seat you're in.
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